to overcome Interpersonal problems?
Interpersonal problems and personality conflicts exist
in all organizations and they take the employees focus
away from the goals of the organization.
Several ways to reduce interpersonal conflicts
Training : Diversity training is popular
in organizations and was designed to foster better
relations between the various ethnic groups and
genders. It grew out of the affirmative action plans.
: Understanding one's own personality style
and behavioral tendencies and those of others in
the organization can help foster interpersonal relations
in the organization. The best teams are comprised
of members with diverse personality styles. These
are also the teams in which cooperation is most
difficult to manage. Several systems of personality
categorizing are used in organizations. Two of the
more popular ones include Meyers/Briggs, and Enneagram.
|| Coaching :
Coaching is typically used to help correct significant
weaknesses in an individual who is otherwise valuable
to the organization. Correcting the weakness takes
time, effort, follow-up, and a desire by the subject
of the training to improve. Coaches provide one-on-one
counseling to help encourage the development of
the subject. Often the weakness is discovered as
a result of feedback from the 360-degree assessment.
Usually the individual’s manager refers a
coach. Sometimes the use of a coach is kept secret
from the others in the organization to avoid possible
embarrassment, and other times not. A coach may
remain in contact with the individual for months
or even years.
Training and development of employees
in an organization is very important. Training is needed
to keep the employees' skills current. Also insofar
as it serves as a foundation for career advancement,
it plays an important role in the retention of employees.